How We Use Account And Wallet Data
Our Privacy Policy starts with the details needed to create and protect your account. We may collect your phone number, verification result, login records, device information and messages sent to support. Payment references help us match a deposit or withdrawal request with DANA, OVO, GoPay, QRIS,
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bank transfer or a virtual account; we do not need your wallet password. We use these records to provide account access, check unusual activity, resolve receipt questions and meet requests that depend on local law. We keep records only for as long as needed for these
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purposes or applicable requirements, then remove or securely restrict them. If a payment status looks incomplete, include the receipt reference when contacting us so we can locate the correct transaction without asking for unrelated details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.